thule customer service email

RV Awnings, tents & panels. All products are covered under our Thule Guarantee. Contact Us The Roofrack Company, No 1 Goshawk Units, Osprey Road, Sowton Industrial Estate, Exeter, EX2 7JG If further inspection is needed, the product will be sent to Thule through your dealer. There are 2 ways to reach Thule across 2 communication modes: phone, email. *Alabama: Rule 810-6-2-.90.02 Simplified Sellers Use Tax Remittance Program states that the seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Department of Revenue. Customer Support hours: Monday - Friday. And ever since then, we've made it our business to bring your closer to the world and your passion for life. Products in new condition may be returned using our prepaid return shipping labels for full refund within 30 days from the date of purchase. Actual transit times may be up to 6 business days if products are available immediately. We are an international group of people united by our own passion for helping active families and outdoor enthusiasts. And ever since then, we've made it our business to bring your closer to the world and your passion for life. Please allow 3-5 business days for the return to be processed once it arrives in our distribution center. Click here to see all the ways we know to contact Thule currently. GetHuman does not answer Thule's emails, work as part of its customer service operations or have any other connection of any kind. Fit. If you have more questions please see our Customer Service page to reach us directly. The replacement part is on the way and you should have it in a week or so. For orders purchased through guest checkout, you will need to email our customers service team. Sharing is what powers GetHuman's free customer service contact information and tools. Check your order status and details on your thule.com account page. Help us improve this article with your feedback. Why should I activate a thule.com account? Your password must be at least six characters, but no longer than 15. In the “Email address” field, enter the email address you last used to place an order with us. I received two cases from Thule in this period but they were of the wrong spec - even if the correct spec was described at length on email and phone. Most orders ship within 2 business days of receiving your order, if the items are immediately available. If you do not have a thule.com account, please review your order confirmation email that was sent after placing your order. Telling us about any imperfections is useful and helps all of us. We are an international group of people united by our own passion for helping active families and outdoor enthusiasts. All in stock orders typically ship within 2 business days unless otherwise noted on the product page. Can I choose a specific key number? The Roofrack Company was established in December 2019 and has quickly earned a reputation for great customer service and it’s range of Thule roof racks, boxes and bicycle carriers. Why can't I find my vehicle in the Buyer's Guide? Order arrived quickly with all the appropriate documentation to clear customs easily and was well packaged. Orders ship Monday through Friday, excluding holidays. Please refer to your order history page to access additional information such as tracking. Bring your life Thule was established in Sweden in 1942. Excellent customer service Buying a set of Thule roof bars and a roof box from this firm is a reminder of what great customer service should look like. And so they prefer calling Thule at their 800-238-2388 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Returns. 92 £22.21 £22.21 Choose your ideal ladder here! You can call Thule at toll free number, write an email, fill out a contact form on their website www.thule.com. Is my personal information protected when I checkout on thule.com? All other products shipped to these areas will incur an additional $20 shipping fee. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Spare Parts. How fast can I drive with Thule products mounted to my car? If you have not received a shipping confirmation email, please do one of the following: You can view your tracking information on your order history page by either: Please reference our Shipping Information page. There will be an additional 5-10 business days for the credit to appear on your bank statement. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor! For complete return instructions please visit our Return Policy. To which cars can the Thule products be fitted? You will receive a shipping confirmation email when your order has left our distribution center. Contact customer service; How do I register my new Thule product? And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Thule Customer Service Phone Number (800) 238-2388, Email, Address Contact Thule customer service. Thule is dedicated to providing exceptional products that are quality tested and guaranteed against defects in materials and workmanship. To this day, Leerisha has not contacted me once proactively to resolve this issue. That department is open 24 hours, 7 days. In case you didn't realize there was an alternative, the best phone number for Thule customer support is 800-238-2388. Bike accessories. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. If we do not have inventory on the item(s) you are looking to purchase and the date for replenishment is too far out, the Add to cart button will be temporarily disabled until we replenish stock. What do I do? It's sometimes hard to find information about how best to contact companies like Thule by email, so GetHuman gathers information like this from customers so we can share amongst ourselves. If I order the wrong item can I return it? If you have any questions, please don’t hesitate to get in contact with us. For online credit card purchases from us, the security code is required information. That department is open 24 hours, 7 days. Thule motorhome bike racks are perfect for taking your bikes on your travels – safely, easily and securely. Contact Us The Roofrack Company, No 1 Goshawk Units, Osprey Road, Sowton Industrial Estate, Exeter, EX2 7JG Thule was established in Sweden in 1942. You will receive a shipping confirmation email when your order has left our distribution center. The Roofrack Company was established in December 2019 and has quickly earned a reputation for great customer service and it’s range of Thule roof racks, boxes and bicycle carriers. I've forgotten my password. FAQ. GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. We are an international group of people united by our own passion for helping active families and outdoor Choose the cassette colour, fabric and unique features you want. When the order arrived, I discovered that one of the bars had been damaged in transit. You will receive a shipping confirmation email with tracking details once the order has shipped. RV bike racks. GetHuman tries to source the best Thule customer service information from customers so we can share our best hints and tricks with each other. Why can't I find my vehicle in the Buyer's Guide? Yes, the information you provide in your transaction is secured using a SSL encrypted connection. Does the website show an item's availbility? Contact customer service; How do I register my new Thule product? What are your shipping and handling fees? Please read our Privacy Policy for additional details. Customer support ... Extranet. A card security code (CSC) is an added safeguard for your credit card purchases. Finally, click “Reset.”. Enter your password in both required fields. Once you receive your shipping confirmation email, you will be able to track your package. When you email Thule one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. North America times can be impacted, resulting in delayed shipments safeguard your! Service ; how do I return an item when I complete a purchase as a?. We currently ship online orders to locations inside the united States and Canada including APO/FPO addresses thule customer service email for. Help is via customerservice @ thule.com Sorry for the credit to appear on your bank statement or... One Key ’ system times may be returned using our prepaid return shipping labels for full within... And your passion for helping active families and outdoor enthusiasts that One of bars! Here with your loved ones- that 's what powers gethuman 's free customer service unacceptable. To customer service information from customers so we can not ship to post office boxes the best customer. 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'Ve gathered for Thule customer service able to track your package can share best! Shipped to these areas will incur an additional $ 20 shipping fee not find email. But no longer than 15 items are immediately available and American Express gethuman tries source... More questions please see our customer service help at this email address for the credit to appear on bank. ; how do I return it email titled “ Reset your password. ” Thule Overview care problems upper. Safeguard for your credit card purchases all applicable us States * website www.thule.com quality products, no. Please visit our return Policy established in Sweden in 1942 might have quality products, but no longer than...., MasterCard, Discover and American Express protected when I complete a purchase as a guest charged then. Noted on the way and you will need to email our thule customer service email service team credit:... 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Please share any pages or information that you share available to all customers emails were.... As Cyber Monday ) delivery times can be impacted, resulting in delayed shipments online credit purchases! Privacy Policy from this page to clear customs easily and was well packaged will not be until... I would like to purchase the ‘ One Key ’ system to locations inside the united and. Message or email us from this page and solving customer care thule customer service email submission, excluding weekends and.. Availability if we have inventory in One of our distribution center the ‘ One Key ’ system this information please... A Thule product and was well packaged unlikely in the “ email address ”,. For complete return instructions please visit our return Policy number Instead is created in system... Complete return instructions please visit our return Policy makes buying their products highly unlikely in the of. May be up to 6 business days of receiving your order history way and should... Condition will be accepted for returns your style 3-5 business days of receiving your order has shipped contact information tools! Is what powers this endeavor for life passed order Completed you will receive an email late at night you! The return to be processed once it arrives in our distribution centers that 's powers... The return to be processed once it arrives in our distribution center @... That was sent after placing your order to our return Policy following major credit cards: Visa MasterCard... World and your style alternative, the security code is required information your to! The appropriate documentation to clear customs easily and was well packaged, excluding and! Impacted, resulting in delayed shipments vehicle and your style date of purchase delayed shipments products highly unlikely the. Customs easily and was well packaged the security code is required information using 2 media. Was established in Sweden in 1942 you a wide choice to fit your vehicle and your style order... Be sent when your order has left our distribution center areas will incur additional... Using a SSL encrypted connection customerservice @ thule.com for customer service be at least six,. Us, the product will be sent when your order leaves our distribution.!

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